Hey Light

Choose the Ampler e-bike that’s right for you on our website or showroom. Please note that Hey Light is only available for bikes with a shipping time of 60 days or less.Select Hey Light as your payment method. Hey Light will perform a credit check.You can choose between a financing period of 3, 4, 6, 10 or 12 months. Once you’ve signed the contract with Hey Light and confirmed your purchase, we’ll ship your bike to you or to our showroom for pickup.The first payment is due a minimum of 30 days, or a maximum of 60 days after the bike has been shipped. Hey Light is a flexible bike purchase option for our customers in Switzerland, where you can purchase a bike and pay in instalments. You can choose a financing period of 3, 4, 6, 10 or 12 months, depending on your preference. 0% interest, contract fee 0€, no deposit required.Yes, it is possible, however the total order sum cannot exceed CHF 10.770. In addition to the e-bike purchase, you can also buy a bike lock, rear carrier, additional charger and trailer adapter, and finance them with Hey Light. In any case, you will receive confirmation after your creditworthiness has been assessed by Hey Light.Hey Light financing is available to all Swiss citizens aged 21 and older, with a C identity card or B identity card. Financing is only possible after a successful credit check with Hey Light, and to someone with no existing debt collection proceedings.Hey Light will carry out a credit assessment of the customer and a solvency check before making a decision about offering Hey Light, as Hey Light is required to follow responsible lending processes and principles.Not necessarily. Hey Light will conclude a contract with the financing contract taker. If you would like someone close to you to buy your bike with Hey Light, please let us know whose details we will add to the Hey Light environment for the Hey Light order and contracting process and who will be signing the contract.Your order with us will be confirmed after you have successfully signed the contract and confirmed the purchase with Hey Light. Your order will be shipped according to the estimated shipping dates, as stated in our webshop during your order. These can also be found in the order confirmation emails, as well as on your order status web-page. Please note that we cannot offer Hey Light financing on bikes with a shipping time longer than 60 days.As soon as both parties have finalised the financing contract and the shipment of the bike has been confirmed to Hey Light, you will receive a letter from Hey Light, informing you of the due date of the first payment. This will be a minimum of 30 days, or a maximum of 60 days after the shipment is confirmed by us, depending on the day in the Month the contract is finalised. For E.g. contracts finalised on 1st April and 30th April will have the same due date (1st June).If you have decided to purchase a bike by paying in instalments with Hey Light, the first step is to complete an order via our webshop, choose Hey Light as a payment method and fill in the required details. Once we have received confirmation from Hey Light about the successful completion of the contract signing, we can send the bike to you.You always have the option to repay the full amount of the credit to Hey Light at any time, without any additional charge, and terminate the financing contract in this respect.You can cancel your financing contract and return your bike within a 14-day trial period if you purchased your bike from our online shop. The financing contract with Hey Light must be cancelled within 30 days of the bike shipment.<br>If you bought your bike in our Zurich showroom, you cannot return your bike after you have received it, and thus cancel your financing contract.Contact Hey Light as soon as possible to find a solution together.It is not compulsory to insure the bike, but you are responsible for the bike for the entire duration of the contract. If your bike is stolen during the financing contract period, you will not receive any insurance benefit for the bike if it is stolen, but you will still have to pay the contract obligations (payments) until the end of the contract period. We therefore recommend that you insure your bike to avoid unpleasant situations and financial loss.For questions regarding Hey Light, we recommend contacting Hey Light: <br><a href=”mailto:support-ch@heylight.com” target=”_blank” rel=”noreferrer noopener”>support-ch@heylight.com</a>